Deleting your account

In the app

• Open PerchWise and go to Settings, the gear at the top right.
• Scroll down to the block with your account.
• Tap Delete account and confirm.

If that is not possible

If you no longer have the app on your device, email support@perchwise.nl from the address you used for the account. We delete it within thirty days and let you know.

What is deleted

Everything attached to your account, at once and without a copy:

• your email address and your sign-in details
• your subscriptions, amounts, dates, categories and notes
• your forwarding address on perchwise.nl, which stops accepting mail
• connected mailboxes and the details used to read them
• the price changes we tracked for you
• feedback you sent from inside the app
• what the store told us about your purchase

We never keep the text of an email in the first place. What an email produces is a subscription in your list; the message itself is not stored anywhere.

What stays

Nothing on our side. The store you bought from, the App Store or Google Play, does keep its own record of the purchase. That is separate from us and outside our control.

Deleting your account does not cancel your PerchWise subscription. You cancel that in the store you bought it from: on iPhone and iPad through Settings, your name, Subscriptions; on Android through the Play Store, your profile, Payments and subscriptions.